top of page
How Document Sentry Works
A new customer applies for a checking account at Sentry Bank. The day after filling out the application, Sentry Bank informs them that the address they entered does not match what is on file.
The bank representative uses the Document Sentry Portal to send a request to the customer. The Portal sends a notification to the customer with instructions.
The customer downloads the free Document Sentry Mobile App, chooses the request from Sentry Bank, and captures a picture of their last phone bill.
The bank representative uses the Document Sentry Portal to view and approve the utility bill.
The bank representative is then able to create the customer checking account.
bottom of page